Faq's

Yes, you may request to modify or cancel your order before it has been shipped. To do so, please contact our customer support team at the earliest with your order details. Once an order has been dispatched, it may no longer be possible to make changes.

Returns are accepted only in cases where the product received is damaged, defective, or incorrect. Customers must notify us within 48 hours of delivery and provide clear images of the issue. Once the request is reviewed and approved, we will arrange for a replacement or refund in accordance with our return policy.

For any queries or assistance, you may reach out to our customer support team via the Contact Us page or by emailing us at support@gloveda.com. Our team strives to respond to all inquiries within 24 to 48 working hours.

Gift cards can be redeemed during checkout. Add your selected products to the cart and enter the gift card code in the designated field at checkout. The applicable amount will be automatically deducted from the total order value.

While placing an order, please ensure that your full name, complete delivery address, mobile number, and email address are entered accurately. Providing correct information helps ensure smooth processing and timely delivery of your order.

We offer multiple secure payment options, including credit and debit cards, UPI, net banking, and other supported digital payment methods. All payments are processed through secure and encrypted gateways to ensure the safety of your information.

If you receive a product that appears damaged, defective, or not in acceptable condition, please contact our support team within 48 hours of delivery. Share your order details along with clear photographs of the product so that we can review the issue and provide an appropriate resolution.