Privacy Policy
Your Privacy – Our Promise, Responsibility, and Commitment
Welcome to www.glovedaherbals.com .This Website is managed and operated by Arya Vaidya Vilasini Vaidya Sala whose registered office is in Taluk Road,Puthiyara PO,Kozhikode,Kerala ,India,Pin code-673004
General
1.1Arya Vaidya Vilasini Vaidya Sala is an establishment formed as per the India law and having its registered office at Taluk Road,Puthiyara PO,Kozhikode,Kerala ,India,Pin code-673004 manages and operates the with URL glovedaherbals.com and the mobile application of Arya Vaidya Vilasini Vaidya Sala-Gloveda.com. Both are collectively referred to as the “Website” and is intended to facilitate placing of orders to purchase the Products and Services offered by Arya Vaidya Vilasini Vaidya Sala to the users of the Website (“User” or “Users” or “you” or “your”).
1.2 This privacy policy, hereby referred to as “Privacy Policy”, together with the Terms and Conditions specified at https:// www.glovedaherbals.com/terms-and-conditions, governs your use of the ” Website” and describes Arya Vaidya Vilasini Vaidya Sala policies and procedures on the collection, use, disclosure, processing, transfer, and storage of the information provided to Arya Vaidya Vilasini Vaidya Sala by you. By using, browsing, accessing, or purchasing from the ”Website” you by default agree to abide by the terms of this Privacy Policy and give your consent to the collection, storage, possession, dealing, handling, sharing, disclosure or transfer of your information in agreement with the terms of the Privacy Policy. We guarantee not to use the User information for any other purpose other than except as provided under this Privacy Policy. Capitalised terms used herein if not defined otherwise carry the same meaning in Terms and Conditions as well
1.3 This Privacy Policy document is an electronic record and is in accordance with the provisions under the Information Technology Act, 2000 and rules as may be applicable, and the subsequent amendments in provisions pertaining to the electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
1.4 This Privacy Policy describes the type of information collected from the Users, including the Sensitive Personal Data or Information, the purpose, means, and modes of usage of such information, and how and to whom such information shall be transferred or disclosed by us. You may, at any time withdraw your consent for the collection and use of your information including Personal Information (defined hereinafter) or Sensitive Personal Data or Information. However, if you decide to withdraw your consent, we may not be able to provide you with the related service for which you have withdrawn the consent. However, your decision to withdraw your consent will not affect the processing of Personal Information based on your previous consent prior to the withdrawal.
1.5 We request you to spend a few minutes of your valuable time to familiarize yourself with Arya Vaidya Vilasini Vaidya Sala Privacy Policy. If any disagreement of any kind with any of the provisions of the Terms or this Privacy Policy, our advice to you is to not use or access the “Website”.
Type of Information Collected
2.1 You may be required to provide information whenever you visit, access, use, or browse the “Website”. There may be sharing or usage of information in accordance with the provisions of Arya Vaidya Vilasini Vaidya Sala Privacy Policy. The information provided may be merged or included in content to enhance the quality of our Products, services, content, and advertising.
2.2 Your agreement is to provide required information, that is true, correct, up-to-date, and accurate. You have the freedom and privilege to access, amend, modify or delete the information provided partially or fully by contacting us at mail@avvvs.com or calling 8089202091.
2.3 The Website is not intended for use by minors. Our policy is not to collect Personal Information from any User who is under 18 (Eighteen) years. If any such information is collected without our knowledge of the minor status, we shall initiate measures to delete the information within a reasonable time, if we are intimated that we have collected the Personal Information of a legally minor person of age below 18 (Eighteen) years. If a parent or guardian understands that his or her child has provided his/ her personal information on the Website without guardian consent, the parent/guardian may please get in touch with Arya Vaidya Vilasini Vaidya Sala asking us to delete the information provided by the minor. In the event of a minor person below the age of 18 (Eighteen) using the services in breach of the Privacy Policy and Terms, Arya Vaidya Vilasini Vaidya Sala shall not be held liable or responsible for any damage or injury suffered by the minor.
2.4 We may collect a diversified information from you, which may include your name, password, mailing address, phone number, email address, and contact preferences, any other usage and interaction details with Arya Vaidya Vilasini Vaidya Sala or our affiliates. The information collected in such a way may be combined with other details of information available to us which is then categorized and identified as “Personal Information”. Personal Information shall include but is not limited to your full name, personal contact numbers, residential address, email address, gender, or date of birth.
2.5 We may also collect, receive, process, or store certain sensitive personal data or information consisting of, but not limited to:
2.5.1 Password;
2.5.2. Financial information such as bank account or credit card or debit card or other payment instrument details;
2.5.3 Physical, physiological and mental health condition;
2.5.4 Any detail relating to the above Personal Information categories as provided to us for providing service;
2.5.5 Any of the information received under above Personal Information categories by us for processing, stored or processed under lawful contract or otherwise;
2.5.6 Biometric information;
2.5.7 Any other details relating to the above Personal Information categories as provided to us for providing service; and Any of the information received under the above Personal Information categories by us for processing, storing, under lawful contract, or otherwise. Collectively, referred to as “Sensitive Personal Data or Information”.
Use of Information Collected
3.1 We intend to collect, use or process your information including Personal Information and Sensitive Personal Data or Information for the following purposes:
3.2 For creating and giving you access to your registered account on the Website.
3.3 To develop, deliver, process and improve our Products, services, content in order to personalize and improve your experience.
3.4 To inform users about our Products, services, offers, updates, and upcoming events, including providing information related to order confirmations, invoices, technical notices, and security alerts.
3.5 For internal analysis and research purposes such as auditing, data analysis, and research to improve Our Products, services, and customer communications.
3.6 To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority.
3.7 To resolve any request, dispute, grievance, or complaint raised by you in relation to your use of the Website.
3.8 To detect or monitor any fraudulent or illegal activity on the Platform.
Disclosure of Information Collected
4.1 We may from time to time be required to disclose the collected personal information to our trusted third-party service providers who facilitate the provision of services and purchase of Products on the Website. For example, the information may be shared with third-party payment gateway providers to process transactions on the Website. By using the Website, you by default give your consent to any such disclosure of your information with third-party service providers. We assure and ensure that such third-party service providers are bound by confidentiality obligations and/or use, maintain and follow generally accepted industry and security standards with respect to managing such personal information.
4.2 We may also be required to reveal your information when requisitioned under any law or judicial decree or when we, in our sole discretion, deem it necessary in order to protect our rights or the rights of other Users, to prevent harm to persons or property, to fight fraud and credit risk.
4.3 We may also disclose or transfer your information to any third party as a part of the reorganization or a sale of the assets, division, or transfer of a part or whole of us. We assure and ensure that the third party to which we transfer or sell our assets will have appropriate confidentiality and security measures, at least as protective as those described in this Privacy Policy, to handle your Personal Information. You will have the opportunity to opt-out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.
4.4 A third-party payment gateway provider may be required to collect certain financial information from you including, but not restricted to, your credit/debit card number or your bank account details (collectively referred to as “Financial Information”). All Financial Information collected from you by such third-party payment gateway providers will be used only for billing and payment processes. The Financial Information collected from you is transacted through secure digital platforms of approved payment gateways, which are under encryption, thereby complying with reasonably expected technology standards. The verification of the Financial Information shall be accomplished only by you through a process of authentication in which we shall have no role to play and hence, we shall bear no liability in relation to the same. We shall neither be liable nor responsible for any actions or inactions of the third-party payment gateway providers or any breach of conditions, representations, and warranties given by them. We shall also not be obligated to mediate or resolve any dispute or disagreement between you and such third-party payment service providers.
4.5 While we make our best efforts to ensure that your information including Personal Information, Financial Information, and Sensitive Personal Information or Data is duly protected by undertaking security measures prescribed under applicable laws, you are strongly advised to exercise reasonable discretion while providing Personal Information or Financial Information while using the services given that the Internet is susceptible to security breaches.
4.6 Your information may also be transferred, stored, or processed in any country other than the country in which you access the Website. For purposes of sharing or disclosing data in accordance with the Privacy Policy, we reserve the right to transfer your information outside of your country. By using the (Website, you consent to such transfer of your information outside of your country and also within our affiliates, subsidiaries, and partners whose personnel and subcontractors, provided they have agreed to ensure the same level of data protection as prescribed under this Privacy Policy and the data protection laws of India. The information may be transferred in the event it is necessary for the performance of the services, operation of the Website, and provision of Products as agreed upon between us and the third party.
Security
5.1 The security of your Personal Information is important to us. We have implemented security policies, rules, and technical measures, as required under applicable law including firewalls, transport layer security, and other physical and electronic security measures to protect the Personal Information that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss. When you submit your information on the Website, your information is protected through our security systems. Please note that we use international and industry-recognized standards as per applicable laws, rules, and regulations.
5.2 Your information is contained within secured networks and is only accessible by a limited number of authorized persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorized persons are also under an obligation to keep such information confidential.
5.3 Although we make the best possible efforts to transmit and store all the information provided by you in a secure operating environment that is not open to the public, you understand and acknowledge that there is no such thing as complete security and we do not guarantee that there will be no unintended disclosures of any information and potential security breaches. You agree not to hold us responsible for any breach of security or for any action of any third parties that receive your Personal Information or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
Cookies Policy
6.1 Due to the communications standards on the Internet, when you visit, access or browse the Website, we automatically receive the uniform resource locator of the site from which you visit, access, or browse the Website, details of the sites you visit on leaving the Website, the internet protocol (“IP”) address of each User’s computer operating system, type of web browser the User is using, email patterns, and the name of the User’s internet service provider. This information is used solely to analyze overall User trends and to help us improve our services. Please note that the link between the User’s IP address and the User’s personally identifiable information is not shared with third parties without the User’s permission or except when required by law or to provide or facilitate the User with the services. Not withstanding the above, the User acknowledges that we reserve the right to share some of the aggregate findings, including the personal information provided by the Users in an unidentifiable, aggregate form, and not the specific data with advertisers, sponsors, investors, strategic partners, and others in order to help grow the business. The amount of information sent to us depends on the settings of the web browser used by the User to access the Website. The User may refer to the browser used if the User wishes to learn what information is provided to us.
6.2 The Website uses temporary cookies to store certain data. We do not store Personal Information in the cookies. Information collected by us, by any means whatsoever, that does not personally identify the User as an individual (such as patterns of utilization described above) is exclusively owned by us and may be used by us and third-party service providers for technical administration of the Website, user administration, research, development, and other purposes.
6.3 You understand that you may set or amend your web browsers to delete or disable cookies. If you choose to disable cookies on your computer or mobile telecommunication device, it may impair, degrade or restrict access to certain areas of the Website.
6.4 We may allow other companies or entities to serve advertisements to you. These companies or entities include third-party advertisement servers, advertisement agencies, and advertisement technology vendors. We may target some advertisements for you that fit a certain general profile. We do not use Personal Information to target advertisements to you. In the course of serving advertisements or optimizing the services to its Users, we may allow authorised third parties to place or recognize a unique cookie on the User’s browser.
6.5 We may keep records of all communications, both voice telephone calls and non-voice digital chats and emails received from and made to Users for the purpose of administration of services, research and development, training, business intelligence, business development, or for User administration. We may share such telephone records with third parties when required by law or when required to provide or facilitate the User with the services.
6.6 You consent to our reproduction/publishing of all testimonials and reviews given by you on the Website in relation to the services or the Products. You agree that we may edit the testimonials and reviews provided by you and reproduce/publish such edited or paraphrased versions of the testimonials and reviews on the Website. If the User has any concerns with the reproduction/publication of any testimonial or review provided by you, the User may contact us at mail@avvvs.com or call 8089202091
Opt-Out Policy
7.1 The third-party service providers with whom we may share information provided by you are not permitted to market their own services or send promotional e-mails or engage in promotional communication with you. We provide you with the opportunity to opt-out of receiving non-essential, promotional, or marketing-related communication from itself or its partners.
7.2 If you wish to remove your contact information from all our mailing lists and newsletters, you can click on the “unsubscribe” link or follow the instructions in each e-mail message. Alternatively, you can contact us at mail@avvvs.com or call 8089202091. We reserve the right to limit membership based on the availability of contact information. All Users will be notified by email prior to any actions taken.
Retention of information
8.1 We will retain your information and any data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted under the applicable law.
Modification
9.1 We reserve the right to amend this Privacy Policy at any time. The Privacy Policy, as and when modified, shall be updated on the Website. We encourage you to review this Privacy Policy whenever you visit our Website to understand how your Personal Information is used.
Grievance Redressal
10.1 In case, you have any questions, grievances, or complaints about this Privacy Policy, or about the Platform, you may contact our grievance officer on the below-mentioned details:
10.2 Name:Dr Rekha K.C
10.3 Designation: Grievance Officer
10.4 Email Address: pm@avvvs.com
10.5 Contact Number:8089202091
Governing Law
11.1 The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Kozhikode , Kerala.
Severability
12.1 Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as to be valid under applicable law. However, in the event of any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this Privacy Policy.
Email: mail@avvvs.com
Updated December 2024
